Sundari, M. N. D., Indrayathi, P. A. . and Kuswardhani, R. A. T. . (2014) “Internal and External Perspectives on Quality of Healthcare Services at Sanglah General Hospital Denpasar”, Public Health and Preventive Medicine Archive, 2(2), pp. 106–115. doi: 10.53638/phpma.2018.v2.i2.p03.