WIRA, D. .; SUARJANA, I. K. .; WIJAYA, I. P. G. . The Relationship between Inpatient Expectations of Staff Responsiveness and Empathy with Inpatient Satisfaction at Wangaya District Hospital Denpasar . Public Health and Preventive Medicine Archive, [S. l.], v. 2, n. 2, p. 116–120, 2014. DOI: 10.53638/phpma.2018.v2.i2.p04. Disponível em: https://phpmarchive.org/index.php/phpma/article/view/233. Acesso em: 17 apr. 2026.